Example 2  

SAMPLE - WEBSITE EVALUATION

 
How did you learn about our site?
Recommendation from a colleague
Advertisement in a newspaper or magazine
Advertisement on radio or television
Conference or trade show
Search engine
Link from another site
Informational email or newsletter
Other 

Which search engine did you use to find us:
Yahoo
MSN 
AOL
Google
Lycos
AskJeeves
Other, please specify 

What word or search phrase did you use for your search?
 I searched by typing in 

In the last month, how many times have you visited this site?
This is my first time
2 to 3 times
3 to 5 times
5 to 10 times
More than 10 times

Based on a one week time frame, how many hours do you spend browsing and exploring this site?
Less than 30 minutes
30 minutes to an hour
1 hour to 5 hours
More than 5 hours
Not applicable

How likely are you to return to this site again?
Very 
Somewhat 
Don't Know
Unlikely

What was your main reason for visiting our site?
To Obtain information on our products or services
To Obtain information about our company
I was looking for job postings
I was looking for financial market information
I was accessing my personal account information
Other 

Overall, how satisfied were you with your visit to our Website?
Satisfied
Somewhat Satisfied
Dissatisfied
Somewhat Dissatisfied

Please rate our Website on the following features:
Not good Okay Excellent
Ease of navigation
Visual appeal
Location of information
Quality of information
Quantity of information
Download speed
Product selection
Product ordering process
Product tracking information
Online registration

What did you like the most about our website. 
   

Please suggest any ways you think we might improve our web site.
   
 
Please provide the following personal information
 Your Name 
 E-mail address